Last updated: June 05, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliatemeans an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Kai Koa IT Solutions, LLC, 9500 Ray White Road Suite 200, Fort Worth, Texas 76244.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Texas, United States.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual, including your name, email address, and mobile phone number.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Website refers to Kai Koa IT Solutions, accessible from https://www.kaikoait.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number (Mobile number for SMS communications)
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service and may include details such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, and the time and date of Your visit.
Regardless of any other provisions in this Privacy Policy, the following terms apply strictly to mobile phone numbers, SMS opt-in data, and consent collected for text messaging programs:
No Sharing for Marketing: We do not share personal information, including mobile information or SMS opt-in data, with third parties or affiliates for their own marketing, advertising, or promotional purposes.
Limited Sharing with Service Providers: Any sharing of personal information is strictly limited to service providers that support our core business operations (such as our communications platforms) and only as strictly needed to provide those services.
No Selling or Transferring: SMS opt-in data and consumer phone numbers are never sold, shared, rented, leased, or transferred to external organizations or third parties for any purpose. Your data will not be transferred to external organizations.
Data Safeguards: We maintain rigorous physical, technical, and administrative safeguards designed to prevent unauthorized access, loss, misuse, modification, or sharing of your mobile information and consumer data.
When you provide your mobile number to us, you may opt-in to exchange text messages (including MMS for wiring, equipment photos, and technical support) with Kai Koa IT Solutions, LLC.
If you have questions about our text messaging program or need technical assistance, you can request help at any time directly through your phone:
Reply HELP to any text message you receive from us.
Alternatively, you may contact the SMS sender directly by emailing us at info@kaikoait.com or by calling us at (866)218-1150
You have control over your messaging preferences. If you no longer wish to receive text messages from us:
Reply STOP to any text message you receive from us.
After replying STOP, you will receive one final message confirming that you have been unsubscribed. No further messages will be sent unless you explicitly opt back in.
The Company may use Personal Data for the following limited purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
To contact You: To contact You by email, telephone calls, SMS/MMS, or other equivalent forms of electronic communication regarding updates, support tickets, or informative communications related to the functionalities, products, or contracted services.
To manage Your requests: To attend and manage Your requests to Us.
We may disclose Your personal information only under the following conditions, subject always to the strict SMS protections outlined above:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, or to facilitate transactional communications (like technical support SMS).
For Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
Contact and Support
If you have any questions, concerns, or requests about this privacy policy or our handling of your information, please contact support using the dedicated contact methods provided on this website. We provide a clear consumer contact method so message senders can reach support directly.
By phone number: (866)218-1150
