IT Services

Managed Services

Uninterrupted productivity is just one of the leveraged benefits of engaging the Kai Koa IT team to care for the daily maintenance and monitoring of your business IT systems. Our proactive approach provides a seamless and safe IT working environment.

Help Desk

The daily operations of a business revolve around your staff and their ability to utilize their computers to perform their job duties. Utilizing our help desk services is easy and painless for your office. We are available via phone and email, making sure your issues are resolved quickly and correctly the first time.

Office 365

Microsoft Office 365 offers the Microsoft applications you already know such as Outlook, Word, and Excel, anywhere you go. On your office PC, your laptop, or your smartphone, you can access what you need when you need it. We can help your business make the most of Office 365, while providing ongoing support to help you capitalize on the many features that it offers.

Backups & Disaster Recovery

Data backup bring peace of mind along with data recovery. In some industries regular backups are a regulatory requirement. Without regular backups, downtime and costs can escalate. Small to mid-sized businesses, as well as large enterprises, need a well-planned backup solution that supports their goals and ideas.

Network Security

Sensitive and valuable information passes through your network on a daily basis, making it a target for viruses, ransomware, and hackers. We can examine your network security and determine whether your company’s data is properly protected and help you decide the best course of action to remediate any issues.

Server Support

Servers are the center of most business infrastructure, and require special attention to keep your operations coordinated and flowing efficiently. Kai Koa IT specializes in remote and on-site server administration. Our experienced and knowledgeable technicians monitor and manage your servers, ensuring that they run effectively and are protected from threats that could put your organization at risk.

Virtualization and App Hosting

Virtualization is rapidly becoming a mainstream solution for businesses seeking to reduce cost of ownership of expensive hardware while increasing flexibility and redundancy. This technology allows you to run multiple operating systems and applications on a single server. Kai Koa IT works with you to assess the viability of virtualization in your business environment.

Voice Over IP

Voice over IP has changed how businesses operate, by opening up a whole new world of options. It includes the typical phone services you are used to such as voicemail, conferencing, and forwarding, but also gives you advanced options to forward your phone to a different number, send voicemails to email as an attachment, or even video conferencing. Contact Kai Koa IT today to see if if Voice over IP is right for you.