Terms & Conditions

Terms and Conditions

Effective Date: June 05, 2026

Welcome to Kai Koa IT Solutions. These Terms and Conditions (“Terms”) govern your use of our website, located at https://kaikoait.com, and any services, communications, or support provided by Kai Koa IT Solutions, LLC (“the Company,” “we,” “us,” or “our”).

By accessing our website or opting in to receive communications from us, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

1. SMS/MMS Mobile Messaging Terms and Conditions

By opting in to receive SMS or MMS messages from Kai Koa IT Solutions, LLC, you agree to these mobile-specific terms.

SMS Messaging Service

By providing your phone number and opting in, you consent to receive SMS and MMS text messages from Kai Koa IT Solutions, LLC. You agree to receive conversational messages for direct communication with our team. Consent to receive text messages is not a condition of purchase. Message and Data Rates may apply.

Message Frequency

Message frequency may vary. On average, you will likely receive 1-2 messages per month. Kai Koa IT Solutions, LLC and mobile carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply to any messages sent or received, based on your mobile carrier’s terms and your specific mobile data plan.

Privacy Policy

Your information is handled with the highest level of security. Mobile numbers, SMS opt-in data, and consent collected for text messaging programs are never sold, shared, rented, leased, or transferred to external organizations or third parties for marketing purposes. Your information will be handled strictly in accordance with our Privacy Policy.

Cancellation / Opt-Out Instructions

You can opt out of receiving SMS messages from us at any time. To cancel, simply reply STOP to any text message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. No further messages will be sent unless you explicitly initiate a new text message conversation or opt back in.

Help / Customer Support

If you need assistance with our text messaging program, simply text the word HELP to any message you receive from us for support. You may also contact us directly by emailing us at info@kaikoait.com or by calling us at 866-218-1150.

2. Use of the Website and Services

  • Intellectual Property: All content, graphics, logos, and digital materials on this website are the property of Kai Koa IT Solutions, LLC and are protected by applicable copyright laws.

  • Prohibited Conduct: You agree not to misuse the website or services, including attempting unauthorized access to our networks, transmitting malicious code, or using our text messaging channels to send abusive, inappropriate, or unlawful content.

3. Limitation of Liability

To the maximum extent permitted by law, Kai Koa IT Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or communication services. We are not responsible for any charges, errors, or delays in SMS/MMS delivery or undelivered messages caused by your mobile carrier or third-party telecommunication service providers.

4. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

5. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted to this page with an updated “Effective Date.” Your continued use of our services or communication channels after changes are posted constitutes your acceptance of the revised Terms.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • By Email: info@kaikoait.com

  • By Phone: 866-218-1150

  • By Mail: 9500 Ray White Road Suite 200, Fort Worth, Texas 76244